Privacy Policy

The privacy policy is a boring document but we strongly recommend you to read it thoroughly. It is really short.

Company Name: SELLATI APP W.L.L
CR Number: 172476-1
Office Address: Office 2201, Building 1260, Road 2421, Manama, Al Fateh, Block 0324
Office Timing: 9:00 AM - 5:00 PM (Sun-Thurs)

Latest update: 5th August 2024

This Privacy Policy outlines how Sellati collects, uses, and protects your personal information when you use our website and services. We are committed to protecting your privacy and ensuring that your personal information is secure.

By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with any of these terms, please do not use our website or services.

1. Information We Collect

We may collect the following information from you when you use our website and services:

1.1 Personal Information

  • Name
  • Contact information (including email address, phone number, and shipping address)
  • Payment information (including credit or debit card details)
  • Demographic information (such as age, gender, and preferences)

1.2 Non-Personal Information

  • IP address
  • Browser type
  • Operating system
  • Referral website
  • Interactions with our website and services (such as pages visited and products viewed)

2. How We Use Your Information

We use your personal and non-personal information for the following purposes:

2.1 To process your orders and provide our services to you. For example, we use your name and delivery address to deliver your orders to you, and your payment information to process your transactions.

2.2 To personalize your experience on our website. We may use your information to tailor our website and services to your preferences. For example, we may recommend products based on your previous purchases or show you targeted advertisements.

2.3 To improve our website and services. We may use your information to analyze user behavior and trends, and to make improvements to our website and services. This helps us provide a better experience for our customers.

2.4 To communicate with you. We may use your email address or phone number to send you important updates or notifications about your orders, account, and our services. We may also send you promotional emails with your consent, which you can opt out of at any time.

2.5 To prevent fraud and protect our website and services. We may use your information to verify your identity, detect and prevent fraudulent transactions, and protect the security of our website and services. 2.6 To comply with legal obligations. We may use your information to comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information We may share your information with third parties for the following purposes:

3.1 Service Providers

We may share your information with third-party service providers who help us provide our website and services to you. For example, we may share your delivery address with a courier company to deliver your orders to you.

3.2 Payment Processors

We use secure third-party payment processors to process your transactions and do not store your payment information on our servers. We recommend that you review the privacy policies of these processors before providing your payment information.

3.3 Marketing Partners

With your consent, we may share your information with our marketing partners to send you targeted advertisements and promotions.

3.4 Legal Requirements

We may share your information if required by law, to comply with legal processes, or to protect our rights, property, and safety.

3.5 Business Transactions

In the event of a merger, acquisition, or sale of our company, we may transfer your information as part of the business transaction, with appropriate safeguards in place to protect your privacy.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website and to collect analytics about user behavior. These technologies allow us to remember your preferences, personalize your experience, and track your interactions with our website. You can disable cookies in your browser settings, but this may affect your experience on our website.

5. Security

We take all necessary measures to ensure the security of your personal information. We use advanced security technologies and procedures to protect your information from unauthorized access, use, or disclosure. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

6. Third-Party Links

Our website and services may contain links to third-party websites for your convenience. However, we do not control these websites and are not responsible for their privacy practices. We recommend that you review the privacy policies of these websites before providing any personal information.

7. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect information from children under 13. If we become aware that we have collected information from a child under 13 without parental consent, we will take steps to delete the information from our servers.

7.1 Age Restriction: Users who are considered as minors by local law (under the age of18) must have the permission and supervision of a parent or a legal gaurdian.

8. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. We may notify you of any changes by posting the updated Privacy Policy on our website. Please check this page regularly to stay informed about the latest updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@sellati.app Thank you for trusting us with your personal information. We are committed to protecting your privacy and providing you with a secure and enjoyable shopping experience.

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